Frequently Asked Questions.
How to place an order?
Step 1: Click on the tab PRODUCT.
Step 2: Click on the product you wish to buy.
Step 3: Add the quantity
Step 4: Click on ADD TO CART.
Step 5: Click on CHECKOUT where you must complete the details of your order
Step 6: Choose a payment option most convenient to you.
Step 7: Confirm & place your order.
For any further questions, you can call us.
How can I make payment?
You can pay for purchases using Debit, Credit card, Net banking, Gpay
Can I place order on phone?
Yes, you can place your order over the telephone. You can reach us on 0497 2703103 or 7012190586 (available on Whats App) .We will be happy to help you.
On receiving payment we will dispatch your orders by courier service / Indian postal service.
Is there a COD option?
No, we do not have a COD option.
How do I start your agency? What are the basic requirements?
If you have the necessary infrastructure of room and space please get in touch with your business enquiry. On hearing from you, we shall guide you through the details.
Is it possible for me to import your products?
Yes we can send products abroad. But all products have to be approved by your country’s health department. As every nation has its own individual rules governing import of pharmaceuticals (herbal), please contact your local department.
Are Ayurvedic medicines free of side effects?
YES. Ayurvedic medicines are natural and safe, they have no side effects. Since they are prepared form herbs & minerals after proper processing according to classical Ayurvedic methods of manufacturing. However one should only administer the medicines in correct dose under the guidance of Ayurvedic physicians only.
Can I order a product that is out of stock?
No, you will not be able to order medicines that are out of stock. But you can call us to get information when it will be in stock.
What is the range of locations to which we ship our products?
As of now we ship to all over India only.
How do I cancel my order?
Order if dispatched cannot be cancelled. If it is not dispatched call us and inform.
How will I get refund for my cancelled order?
If the order is not dispatched, refund will be done in three working days.
Do you have a physical store?
Yes, our main outlet is on M.K road, Kannur. We have branches at Thalassery and Kasargod. We also have agencies in different parts of Northern Kerala and Palakkad.
What if I receive an incomplete, incorrect or damaged order?
Replacement will be provided on furnishing details.
What is TRIDOSHA?
TRIDOSHA means three humoral factors which are responsible for performing all activities in the body. In Ayurveda diagnosis is based on tridosha. It also denotes your body type or body constitution. Every individual has specific body type. An equilibrium with all the dosha lead to a healthy long life.
Why should I go for Ayurveda, instead of other system of medicine?
Unlike in other systems of medicine where they treat the disease only, in Ayurvedic system of medicine being a holistic approach to mankind, it not only treats the disease but treats the patients mentally as well as physically. It is a natural therapy hence it has no side effect or any complications, whereas other system of medicine has lots of side effects and several complications.
Is it necessary to follow vegetarian diet while taking Ayurvedic treatment?
Yes, it is advisable to follow vegetarian diet while taking Ayurvedic treatment.
What are the benefits of Ayurvedic massages?
Massage can help with conditions related to stress, such as headaches, insomnia, depression, high blood pressure and weak immune system. It also helps relieve pain from muscle strain, muscle spasms, soft tissue injury, repetitive use syndrome, low back and neck pain, as well as overworked muscles. It can also assist with digestive problems, such as constipation, abdominal and menstrual cramping, as bloating. It also helps relieve anxiety, feeling of isolation and provide support to overcome low self-esteem, fear and indecisiveness.
Can Ayurvedic massage help me?
Massage can help with conditions related to stress, such as headaches, insomnia, depression, high blood pressure and weak immune system. It also helps relieve pain from muscle strain, muscle spasms, soft tissue injury, low back and neck pain, as well as overworked muscles. It can also assist with digestive problems, such as constipation, abdominal and menstrual cramping, and bloating. It also helps relieve anxiety, and provide support to overcome low self-esteem.
Are there different types of massage therapies and are they painful?
There are different types of massage therapies. Medicated oil message, powder massage, massage using decoction of various herbs, massage with milk etc are some of them. If properly done by trained masseurs, the therapies are not painful.
How many treatment sessions do I need?
For relaxation and stress reduction, you can experience a massage as often as you like and want for your life style. For recovery from an injury, the number of sessions depends on the type of injury and your healing powers. Consult with your Doctor to develop a plan that will meet your healing goals and schedule.
How long does a session last?
Most therapeutic sessions last between 45 minutes and 75 minutes.
Is there any special diet to be followed during treatment?
Diet plays an important role during the treatment process. The doctor will advise according to the individual’s body constituents and the treatment to be followed.
Do these treatments have any side effects?
As in any therapy if the treatment is not carried out properly and without proper guidance, it may produce undesirable effects. Also there are drugs that sometimes contraindicated for certain patients. Consultation with qualified Doctors and treatment carried out under strict supervision will produce excellent desired results without side effects.
Are there female masseurs available to attend female patients?
Yes, the female patients are attended by female masseurs.
Are there accommodation facilities available?
Yes, we have excellent facilities available at our exclusive beach side health centre.
Can I make consultation through E-mail?
Consultation through e-mail can be done. However as the doctor has to fully understand the problem and to reach a correct diagnosis, the mail should elaborately describe the problem faced.
How Tridosha works?
Ayurveda describes each individual as a state of balance of the three doshas, which governs different aspects of the body. Vata dosha controls the principle of self-transportation, Pitta dosha controls internal processes such as digestion and metabolism, Kapha dosha encompasses our bodily protection, strength and growth. Because no two people have the same combination of these three doshas, everyone is a unique individual and individualized care and attention is needed for the treatment. When an imbalance occurs, proper diet and lifestyle changes can be implemented to bring the doshas back in balance. In such a case, one may be advised for specific dosha-reducing / aggravating foods, activities and medications or may even opt for Pancha Karma, an internal cleansing system of Ayurveda.
How do I cancel my order?
If you wish to cancel your order, you can do so by sending us an email on asokapharma@gmail.com You can also call our Customer Care on 0497 2703103 (Timings: 9:00 am-5 pm IST), within 24 hours of placing the order.
What is your delivery policy?
Please check this link https://asokapharma.com/delivery-policy/